Privacy Policy

Effective Date: [03/14/2025]

At SoleVibex, your privacy is of utmost importance to us. This privacy policy document outlines the types of personal information that is collected and recorded by SoleVibex and how we use it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a purchase, or interact with our services:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment details.
  • Account Information: If you create an account, we will collect your username, password, and order history.
  • Payment Information: We may collect your payment details (credit card number, PayPal information, etc.) for processing transactions.
  • Usage Data: We collect information on how our website is accessed and used, such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website traffic, and provide personalized content. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and complete your orders for sneakers, clothes, and other products.
  • To communicate with you about your orders, updates, promotions, and other information related to our products and services.
  • To improve our website, products, and services based on your feedback and usage data.
  • To ensure the security and integrity of our website and services.
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our website and fulfilling orders, such as payment processors, shipping companies, and email marketing platforms. These third parties are obligated to keep your information confidential and secure.

We may also share information if required by law, in response to a subpoena, or to protect our rights, property, or the safety of our users.

4. Security of Your Information

We use industry-standard security measures, including SSL encryption, to protect your personal and payment information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we have on file about you.
  • Correction: If any of your information is incorrect or incomplete, you can request to update or correct it.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.
  • Opt-Out: You can unsubscribe from our promotional emails or marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails.

6. Third-Party Links

Our website may contain links to other websites or third-party services. Please note that we are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove such information from our records.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

  • Email: infosolevibex@gmail.com